Inside Aged Care
The newly released Inside Aged 2019 Report provides a wealth of information about the industry and how it can be leveraged into strategic decisions. If you are working for government, are a provider or a supplier in the sector, this report can assist you to develop policies, prioritise your investments and target your activities to meet the needs of a growing customer base.
Contact Centre Effectiveness
Our solution analyses 100% of your contact centre interactions and uses natural language processing (NLP), AI and machine learning to automatically identify reason for contact, call resolution, auto-NPS and customer satisfaction from sentiment analysis.Read more
Digital Ad Effectiveness
Measure the impact of your advertising. We survey consumers as your campaign is live to help you determine success.Read More
Our audience validation tool allows advertisers to measure the accuracy of their audience targeting before spending any money buying audience or segment data.
“Ok Google..” Voice is transforming the way people interact with devices and technology. Voice search will be the dominant form by 2021. There is a renaissance of audio with online streaming and podcasts. Connect the dots with voice surveys over Alexa and Google Assistant.Read More
Passive Data Aggregation and Analysis
Ethically sourced, fully opted-in GDPR compliant consumer data, incorporating transactional credit card data, social media, fitness and location data, audio content recognition (ACR) for offline ad exposure, paired with survey data.